Ice Cream Scooper - ABBY
At Banter Ice Cream, our mission is to provide the best ice cream experience in the Fraser Valley. Our Scoopers play a significant role in that experience! A successful scooper provides excellent customer service, maintains strong product knowledge, helps keep the shop clean and organized, and keeps the good vibes rolling. More than anything, scoopers help make people’s day better.
If scooping happiness sounds up your alley, we’d love to meet you!
Position Details
Position type: Part-time, full-time, and seasonal
Wage: $17.85/hour + tips
Hours of operation: 12 PM – 10 PM
Shifts scheduled between: 11 AM – 11 PM (seasonal variations apply)
Availability required: Some evenings & weekends
What You’ll Be Doing
Providing warm, welcoming, thoughtful customer service
Hosting customers — offering samples, answering questions, and helping guests choose flavours
Scooping ice cream and building sundaes & specialty treats
Baking and rolling fresh waffle cones
Learning & confidently sharing product and allergen knowledge
Operating our Point of Sales (Square) and handling transactions
Stocking supplies and maintaining a tidy, organized workspace
Supporting opening and closing duties
Communicating clearly and working collaboratively as part of a fast-paced team
Taking initiative to keep the shop flowing smoothly and set the next shift up for success
What We’re Looking For
A positive, friendly, team-first attitude
Someone who is helpful, reliable, and willing to learn
Comfortable working in a busy, customer-facing environment
Strong communication and a desire to create great experiences
Availability for some evenings and weekends
Customer service experience is a plus (but not required)
Staff Perks
Free ice cream cones anytime
25% off pints & flights
15% friends & family ice cream discount
Staff discounts on merch
Company organized opportunities to be a part of community partnerships and fundraisers
How to Apply
Send your resume, weekly availability, and a short blurb about why you’re applying to: abbotsford@bantericecream.com
Please note that only candidates selected for an interview will be contacted.